:root{--brand:#9a5a00;--brand-dark:#674000;--brand-deep:#292823;--yellow:#ffd200;--accent:#efb63f;--accent-soft:#fff4cc;--ink:#292823;--copy:#666158;--line:#ddd7ca;--surface:#fff;--canvas:#f6f5f1;--success:#21643f;--danger:#96372e;--incident:#b64d40;--incident-dark:#7f3028;--incident-soft:#fbe5e1;--shadow:0 24px 64px #4031141f;--shadow-small:0 10px 28px #40311414;--radius:22px;--font:Inter, ui-sans-serif, system-ui, -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif}*,:before,:after{box-sizing:border-box}html{scroll-behavior:smooth;min-width:320px}body{background:var(--canvas);min-height:100vh;color:var(--ink);font-family:var(--font);margin:0;font-size:clamp(1rem,.95rem + .22vw,1.16rem);line-height:1.55}[hidden]{display:none!important}a{color:inherit}img,svg{max-width:100%;display:block}button,input,textarea,select{color:inherit;font:inherit}button{cursor:pointer}button:disabled{cursor:not-allowed;opacity:.58}h1,h2,h3,h4,p{margin-top:0}h1,h2,h3,h4{color:var(--ink);letter-spacing:-.045em;text-wrap:balance;font-weight:850;line-height:1.02}p{color:var(--copy)}:focus-visible{outline-offset:3px;outline:4px solid #efb63f59}.container{width:min(1180px,100% - 48px);margin-inline:auto}.narrow{width:min(920px,100% - 48px)}.sr-only{clip:rect(0 0 0 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.skip-link{z-index:1000;background:#fff;border-radius:10px;padding:.7rem 1rem;position:fixed;top:8px;left:8px;transform:translateY(-140%)}.skip-link:focus{transform:none}.visual-icon{flex:none;width:1.65rem;height:1.65rem}.ui-arrow{--arrow-rotation:0deg;width:2.7rem;height:1.85rem;color:var(--incident);transform:rotate(var(--arrow-rotation));transform-origin:50%;flex:none;transition:color .2s,transform .32s cubic-bezier(.2,.72,.2,1);display:inline-block;position:relative}.ui-arrow:before{content:"";background:currentColor;border-radius:999px;width:calc(100% - .6rem);height:3px;position:absolute;top:50%;right:.3rem;transform:translateY(-50%);box-shadow:0 2px 4px #0a302f29}.ui-arrow:after{content:"";border-top:3px solid;border-right:3px solid;width:.78rem;height:.78rem;position:absolute;top:50%;right:.3rem;transform:translateY(-50%)rotate(45deg)}.ui-arrow-left{--arrow-rotation:180deg}.ui-arrow-down{--arrow-rotation:90deg}:where(a,button):hover .ui-arrow{color:var(--incident-dark);transform:rotate(var(--arrow-rotation)) translateX(.28rem)}:where(a,button):active .ui-arrow{transform:rotate(var(--arrow-rotation)) translateX(.52rem);transition-duration:90ms}.site-header{z-index:500;border-top:5px solid var(--yellow);backdrop-filter:blur(18px);background:#fffffff0;border-bottom:1px solid #e4dfd4;justify-content:space-between;align-items:center;gap:2rem;min-height:78px;padding:7px max(24px,50vw - 590px);display:flex;position:sticky;top:0;box-shadow:0 4px 18px #2b24140d}.brand{align-items:center;gap:.6rem;text-decoration:none;display:flex}.brand-symbol{object-fit:contain;width:68px;height:58px}.brand-copy{line-height:1;display:grid}.brand strong{letter-spacing:-.035em;font-size:1.28rem}.brand small{color:var(--brand-dark);letter-spacing:.1em;text-transform:uppercase;margin-top:.25rem;font-size:.76rem;font-weight:850}.public-nav,.header-actions{align-items:center;gap:.35rem;display:flex}.public-nav a{color:#35332d;border-radius:11px;padding:.68rem .9rem;font-weight:780;text-decoration:none}.public-nav a:hover{background:var(--accent-soft)}.language-dropdown{position:relative}.language-dropdown summary{cursor:pointer;background:#fff;border:1px solid #d8d2c5;border-radius:999px;justify-content:center;align-items:center;gap:.4rem;min-width:70px;padding:.55rem .75rem;font-weight:850;list-style:none;display:flex}.language-dropdown summary::-webkit-details-marker{display:none}.language-dropdown-panel{border:1px solid var(--line);min-width:96px;box-shadow:var(--shadow-small);background:#fff;border-radius:14px;padding:6px;display:grid;position:absolute;top:calc(100% + 8px);right:0}.language-dropdown-panel button{min-height:42px;color:var(--copy);box-shadow:none;background:0 0;border:0;border-radius:9px;padding:.4rem;font-weight:850}.language-dropdown-panel button:hover,.language-dropdown-panel button[aria-current]{background:var(--accent-soft);color:var(--ink)}.mobile-report{background:var(--brand-deep);color:#fff;border-radius:14px;place-items:center;width:46px;height:46px;text-decoration:none;display:none}.button,.primary-button,.secondary-button,button:not(.text-button):not(.ghost-button):not(.admin-menu){color:#29220f;background:linear-gradient(140deg,#ebc84b,#eaa04a);border:0;border-radius:14px;justify-content:center;align-items:center;gap:.65rem;min-height:54px;padding:.82rem 1.25rem;font-weight:850;text-decoration:none;transition:transform .16s,box-shadow .16s,background .16s;display:inline-flex;box-shadow:0 10px 24px #b170092e}.button:hover,.primary-button:hover,button:not(.secondary-button):not(.text-button):not(.ghost-button):not(.admin-menu):hover{background:linear-gradient(140deg,#f2cf52,#ec9840);transform:translateY(-2px);box-shadow:0 14px 28px #b170093b}.secondary-button{color:var(--ink)!important;box-shadow:none!important;background:#fff!important;border:1px solid #d8d2c5!important}.secondary-button:hover{background:#fff8e4!important;border-color:#dfa039!important}.text-button{color:var(--brand-dark);background:0 0;border:0;font-weight:850}input,textarea,select{background:#fff;border:1.5px solid #cbc5b8;border-radius:13px;outline:none;width:100%;min-width:0;min-height:58px;padding:.88rem 1rem}input::placeholder,textarea::placeholder{color:#858076}input:focus,textarea:focus,select:focus{border-color:#d8941e;box-shadow:0 0 0 4px #efb63f2e}textarea{resize:vertical;line-height:1.5}.eyebrow,.section-kicker{color:var(--brand);letter-spacing:.13em;text-transform:uppercase;margin-bottom:.8rem;font-size:.8rem;font-weight:900;display:block}.hero-actions{flex-wrap:wrap;justify-content:center;gap:.7rem;display:flex}.minimal-home{isolation:isolate;background:radial-gradient(circle at 80% 12%,#ffd2003b,#0000 29rem),linear-gradient(145deg,#fffef9,#f2eee3);min-height:calc(100svh - 78px);position:relative;overflow:hidden}.hero-grid{z-index:-1;background-image:linear-gradient(#70490d0d 1px,#0000 1px),linear-gradient(90deg,#70490d0d 1px,#0000 1px);background-size:76px 76px;position:absolute;inset:0;mask-image:linear-gradient(#000,#0000 86%)}body[data-minimal=true] .public-nav,body[data-minimal=true] .mobile-report{display:none}.home-gateway{place-content:center;gap:.9rem;min-height:calc(100svh - 154px);transition:min-height .25s,padding .25s;display:grid}.gateway-primary{--gateway-accent:var(--yellow);--gateway-art-width:148px;isolation:isolate;grid-template-columns:var(--gateway-art-width) minmax(260px, 1fr) 42px;width:min(760px,100vw - 48px);min-height:148px;color:var(--ink);background:#fff;border:1px solid #d9ad00;border-radius:29px;align-items:center;gap:1.3rem;padding:0 1.5rem 0 0;text-decoration:none;transition:transform .2s,border-color .2s,box-shadow .2s;display:grid;position:relative;overflow:hidden;box-shadow:0 22px 58px #704e0029}.gateway-primary:before{z-index:-1;background:linear-gradient(105deg, color-mix(in srgb, var(--gateway-accent), white 45%), color-mix(in srgb, var(--gateway-accent), white 80%));clip-path:inset(0 calc(100% - var(--gateway-art-width)) 0 0 round 28px);content:"";transition:clip-path .38s cubic-bezier(.2,.72,.2,1);position:absolute;inset:0}.gateway-primary:hover{border-color:var(--gateway-accent);transform:translateY(-4px);box-shadow:0 30px 70px #704e0038}.gateway-primary:hover:before{clip-path:inset(0 round 28px)}.gateway-primary>.gateway-art{width:var(--gateway-art-width);border-radius:28px 20px 20px 28px;align-self:stretch;min-height:146px;display:block;position:relative;overflow:hidden}.gateway-art img{object-fit:contain;width:100%;height:100%;transition:transform .38s cubic-bezier(.2,.72,.2,1);position:absolute;inset:0;transform:scale(1.1)}.gateway-primary:hover .gateway-art img{transform:translate(3px)scale(1.17)}.gateway-primary strong{letter-spacing:-.04em;font-size:clamp(1.6rem,2.5vw,2.25rem);line-height:1.1}.gateway-primary b .visual-icon{width:36px;height:36px;color:var(--brand-dark)}.gateway-assistant{--gateway-agent-width:94px;isolation:isolate;grid-template-columns:var(--gateway-agent-width) minmax(0, 1fr) 42px;min-height:94px;color:var(--ink);backdrop-filter:blur(10px);background:#ffffffeb;border:1px solid #d7cfbd;border-radius:23px;align-items:center;gap:1rem;padding:0 1.5rem 0 0;text-decoration:none;transition:transform .2s,border-color .2s,box-shadow .2s;display:grid;position:relative;overflow:hidden;box-shadow:0 13px 34px #4c39101a}.gateway-assistant:before{z-index:-1;clip-path:inset(0 calc(100% - var(--gateway-agent-width)) 0 0 round 22px);content:"";background:linear-gradient(105deg,#fff1bb,#fffaf0);transition:clip-path .38s cubic-bezier(.2,.72,.2,1);position:absolute;inset:0}.gateway-assistant:hover,.gateway-assistant[aria-expanded=true]{border-color:#d99a2d;transform:translateY(-2px);box-shadow:0 18px 42px #704e0029}.gateway-assistant:hover:before,.gateway-assistant[aria-expanded=true]:before{clip-path:inset(0 round 22px)}.gateway-agent-art{width:var(--gateway-agent-width);place-items:center;height:92px;display:grid}.gateway-assistant strong{letter-spacing:-.035em;font-size:clamp(1.28rem,2vw,1.72rem);line-height:1.1}.gateway-assistant b{place-items:center;display:grid}.gateway-assistant .ui-arrow{width:2.25rem;color:var(--brand-dark)}.gateway-assistant[aria-expanded=true] .ui-arrow{--arrow-rotation:270deg}.home-tools{padding-bottom:90px}.home-tool-panel{scroll-margin-top:102px}.home-tool-panel[data-home-tool=assistant]{width:min(860px,100%);margin-inline:auto}.home-tool-panel[data-home-tool=assistant] .chat-header{min-height:82px;padding-block:.75rem}.home-tool-panel[data-home-tool=assistant] .messages{min-height:150px;max-height:42vh}.minimal-home.has-open-tool .home-gateway{min-height:275px;padding-block:38px}.home-tracking-panel{width:min(760px,100%);margin-inline:auto}.tracking-panel{border:1px solid var(--line);box-shadow:var(--shadow);background:#fffffff5;border-radius:23px;gap:1rem;padding:clamp(1.25rem,3vw,2rem);scroll-margin-top:105px;display:grid}.tracking-panel h2{margin-bottom:.2rem;font-size:clamp(1.7rem,3.5vw,2.6rem)}.tracking-panel form{border:1px solid var(--line);background:#fffcf4;border-radius:17px;padding:1rem}.tracking-panel form label{margin-bottom:.55rem;font-weight:850;display:block}.tracking-search{grid-template-columns:1fr auto;gap:.6rem;display:grid}.tracking-result{color:var(--copy);grid-column:1/-1}.tracking-result.has-result{border:1px solid var(--line);background:#fff;border-radius:17px;padding:1.25rem}.tracking-result>header{justify-content:space-between;align-items:center;gap:1rem;margin-bottom:1rem;display:flex}.tracking-result>header>strong{font-size:1.4rem}.public-status,.status-pill,.priority-pill,.coordination-pill{color:var(--brand-dark);background:#f7e8b4;border-radius:999px;align-items:center;padding:.35rem .68rem;font-size:.82rem;font-weight:850;display:inline-flex}.status-resolved,.status-closed{color:#24633a;background:#dceee3}.status-waiting{color:#795510;background:#fff0ca}.status-received{color:#515650;background:#ececea}.tracking-result dl{grid-template-columns:repeat(3,1fr);gap:.7rem;margin:0 0 1.2rem;display:grid}.tracking-result dl div{background:var(--canvas);border-radius:12px;padding:.85rem;display:grid}.tracking-result dt{color:var(--copy);font-size:.82rem}.tracking-result dd{color:var(--ink);margin:0;font-weight:780}.public-timeline{gap:.75rem;padding:0;list-style:none;display:grid}.public-timeline li{align-items:flex-start;gap:.75rem;display:flex}.public-timeline i{background:var(--accent);border-radius:50%;width:10px;height:10px;margin-top:.45rem}.public-timeline li div{display:grid}.public-timeline span{color:var(--copy);font-size:.92rem}.section-navbar{z-index:490;border-bottom:1px solid color-mix(in srgb, var(--incident), white 70%);background:color-mix(in srgb, white, var(--incident) 4%);backdrop-filter:blur(18px);position:sticky;top:78px;box-shadow:0 8px 24px #4e221c12}.section-navbar-inner{grid-template-columns:52px 1px 48px minmax(0,1fr);align-items:center;gap:.8rem;min-height:76px;padding-block:.65rem;display:grid}.section-navbar h1{letter-spacing:-.035em;text-overflow:ellipsis;white-space:nowrap;min-width:0;margin:0;font-size:clamp(1.35rem,2.2vw,2rem);line-height:1.05;overflow:hidden}.section-navbar-divider{background:color-mix(in srgb, 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p{max-width:700px;margin:0;font-size:1.1rem}.incident-wizard{position:relative}.source-context{background:#fff8df;border:1px solid #ddc77f;border-radius:14px;align-items:center;gap:.75rem;margin-bottom:1rem;padding:.75rem .9rem;display:flex}.source-context>span{width:34px;height:34px;color:var(--brand-dark);background:#f3dfa2;border-radius:50%;flex:none;place-items:center;display:grid}.source-context>span .visual-icon{width:19px;height:19px}.source-context div{display:grid}.source-context small{color:var(--copy)}.wizard-step{border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-small);background:#fff;gap:1.35rem;padding:clamp(1.35rem,4vw,2.5rem);display:grid}.category-step{box-shadow:none;background:0 0;border:0;padding:0}.step-heading h2{margin:0;font-size:clamp(2rem,4vw,3.25rem)}.category-picker{gap:.72rem;display:grid}.category-picker button{--category-art-width:108px;isolation:isolate;grid-template-columns:var(--category-art-width) minmax(0, 1fr) 28px;position:relative;overflow:hidden;min-height:112px!important;color:var(--ink)!important;text-align:left!important;background:#fff!important;border:1.5px solid #d8d2c5!important;border-radius:20px!important;justify-content:stretch!important;align-items:center!important;gap:1rem!important;padding:0 1.05rem 0 0!important;transition:transform .2s,border-color .2s,box-shadow .2s!important;display:grid!important;box-shadow:0 5px 18px #3a2c120a!important}.category-picker button:before{z-index:0;background:linear-gradient(105deg, color-mix(in srgb, var(--yellow), white 45%), color-mix(in srgb, var(--yellow), white 80%));clip-path:inset(0 calc(100% - var(--category-art-width)) 0 0 round 19px);content:"";transition:clip-path .38s cubic-bezier(.2,.72,.2,1);position:absolute;inset:0}.category-picker button>*{z-index:1;position:relative}.category-picker button:hover,.category-picker button:focus-visible{border-color:#d9ad00!important;transform:translateY(-3px)!important;box-shadow:0 14px 28px 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4px color-mix(in srgb, var(--priority), transparent 84%);border-radius:50%}.urgency-picker span b{font-weight:880}.urgency-picker label:hover span{transform:translateY(-2px)}.urgency-picker input:checked+span{border-color:var(--priority);background:var(--priority);color:#fff;box-shadow:0 0 0 4px color-mix(in srgb, var(--priority), transparent 82%)}.urgency-picker input:checked+span i{box-shadow:none;background:#fff}.urgency-picker .priority-low{--priority:#328451}.urgency-picker .priority-normal{--priority:#c99a00}.urgency-picker .priority-high{--priority:#dd7628}.urgency-picker .priority-urgent{--priority:#b9362e}.urgency-picker .priority-normal input:checked+span{color:#29220f}.urgency-picker .priority-normal input:checked+span i{background:#29220f}.emergency-note{color:#812d25;background:#fff0ee;border:1px solid #df8c84;border-radius:16px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:.85rem;padding:.9rem 1rem;display:grid}.emergency-note>span{flex:none}.emergency-note .visual-icon{width:28px;height:28px}.emergency-note div{display:grid}.emergency-note small{font-size:.92rem}.emergency-note>a{color:#fff;background:#b9362e;border-radius:12px;justify-content:center;align-items:center;gap:.45rem;min-height:48px;padding:.65rem .9rem;font-weight:880;text-decoration:none;display:inline-flex;box-shadow:0 8px 18px #80251f38}.emergency-note>a .visual-icon{width:20px;height:20px}.photo-uploader{border:0;gap:.75rem;margin:0;padding:0;display:grid}.photo-uploader>legend{margin-bottom:.55rem;font-weight:850}.photo-actions{grid-template-columns:1fr 1fr;gap:.75rem;display:grid}.photo-action{cursor:pointer;background:#fffaf0;border:1.5px dashed #d1b77a;border-radius:17px;grid-template-columns:52px minmax(0,1fr);align-items:center;gap:.1rem .8rem;min-height:92px;padding:.85rem;display:grid;position:relative}.photo-action:hover,.photo-action:focus-within{background:#fff6dd;border-color:#d49425}.photo-action input{opacity:0;width:1px;height:1px;position:absolute}.photo-action>span{width:52px;height:52px;color:var(--brand-dark);background:#fff;border-radius:15px;grid-row:1/3;place-items:center;display:grid;box-shadow:0 5px 15px #392a0d14}.photo-action .visual-icon{width:27px;height:27px}.photo-action strong{align-self:end;font-size:1.03rem}.photo-action small,.photo-help{color:var(--copy);align-self:start;font-weight:520}.photo-preview{background:#f2f8f4;border:1px solid #c8d8cd;border-radius:16px;grid-template-columns:72px minmax(0,1fr) auto;align-items:center;gap:.85rem;padding:.7rem;display:grid}.photo-preview img{object-fit:cover;border-radius:11px;width:72px;height:60px}.photo-preview div{min-width:0;display:grid}.photo-preview strong{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.photo-preview small{color:var(--success)}.location-step{gap:1.1rem}.location-tools{grid-template-columns:1fr auto;align-items:end;gap:.7rem .8rem;display:grid;position:relative}.address-field{grid-column:1}.address-combo{grid-template-columns:1fr auto;gap:.55rem;display:grid}.address-combo button{min-width:118px}.address-combo .visual-icon,.geolocate-button .visual-icon{width:22px;height:22px}.geolocate-button{grid-column:2;color:#3a2b11!important;min-height:58px!important;box-shadow:none!important;background:#fff3ce!important;border:1px solid #dec173!important}.address-suggestions{z-index:490;border:1px solid var(--line);width:calc(100% - 205px);box-shadow:var(--shadow);background:#fff;border-radius:15px;display:grid;position:absolute;top:calc(100% + .4rem);left:0;overflow:hidden}.address-suggestions button{min-height:52px!important;color:var(--ink)!important;box-shadow:none!important;text-align:left!important;background:#fff!important;border:0!important;border-radius:0!important;justify-content:space-between!important;padding:.72rem .9rem!important;display:flex!important}.address-suggestions button+button{border-top:1px solid var(--line)!important}.address-suggestions button:hover{background:var(--accent-soft)!important;transform:none!important}.address-suggestions .visual-icon{width:21px;height:21px;color:var(--brand)}.location-status{min-height:1.4rem;color:var(--brand-dark);grid-column:1/-1;margin:0;font-size:.94rem;font-weight:780}.map-shell{background:#e7e8e2;border:1px solid #d4cec1;border-radius:18px;position:relative;overflow:hidden}.location-map{min-height:410px}.map-hint{z-index:450;color:#fff;box-shadow:var(--shadow-small);pointer-events:none;backdrop-filter:blur(10px);background:#2a2823e0;border-radius:999px;align-items:center;gap:.45rem;padding:.52rem .75rem;font-size:.82rem;font-weight:800;display:flex;position:absolute;top:12px;left:50%;transform:translate(-50%)}.map-hint .visual-icon{width:19px;height:19px}.leaflet-container{z-index:0;font-family:var(--font);background:#e7e8e2}.leaflet-control-zoom a{color:var(--ink)}.leaflet-control-attribution{font-size:10px}.municipal-map-marker{background:0 0;border:0}.municipal-map-marker>span{background:#292823;border:4px solid #fff;border-radius:50% 50% 50% 6px;width:38px;height:38px;display:block;position:relative;transform:rotate(45deg);box-shadow:0 8px 18px #2a282347}.municipal-map-marker i{background:var(--yellow);border-radius:50%;width:10px;height:10px;position:absolute;top:10px;left:10px}.location-selection{color:var(--brand-dark);background:#fff8e3;border:1px solid #dfc579;border-radius:15px;grid-template-columns:42px 1fr auto;align-items:center;gap:.8rem;padding:.85rem 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label>span:last-child{display:grid}.contact-mode small{color:var(--copy);font-weight:520}.contact-mode label:has(input:checked){background:#fff7dd;border-color:#c58c25;box-shadow:0 0 0 4px #efb63f1f}.contact-mode label:has(input:checked)>span:first-of-type{background:var(--accent);color:#29220f}.contact-mode label:has(input:focus-visible){outline-offset:2px;outline:4px solid #efb63f47}.human-check{background:#f5f8f5;border:1px solid #cbd8d0;border-radius:17px;gap:.8rem;padding:1rem;display:grid}.human-check-heading{align-items:center;gap:.75rem;display:flex}.human-check-heading>span{width:42px;height:42px;color:var(--success);background:#dceee3;border-radius:13px;flex:none;place-items:center;display:grid}.human-check-heading>span .visual-icon{width:23px;height:23px}.human-check-heading div{display:grid}.human-check-heading small{color:var(--copy)}.captcha-answer{grid-template-columns:minmax(180px,1fr) 140px 56px;align-items:center;gap:.65rem;display:grid}.captcha-answer label{font-size:1.08rem;font-weight:850}.captcha-answer input{text-align:center;font-size:1.1rem;font-weight:850}.captcha-answer button{width:56px;min-width:56px;padding:0!important}.captcha-answer button .visual-icon{width:22px;height:22px}.human-check>p{min-height:0;color:var(--danger);margin:0;font-size:.9rem;font-weight:750}.privacy-note{background:#f2f1ed;border-radius:14px;align-items:center;gap:.7rem;padding:.9rem 1rem;display:flex}.privacy-note>span{color:var(--brand)}.privacy-note .visual-icon{width:21px;height:21px}.privacy-note p{margin:0;font-size:.92rem}.bot-field{width:1px;height:1px;position:absolute;left:-10000px;overflow:hidden}.wizard-actions{align-items:center;gap:.75rem;min-height:78px;padding:1rem 0;display:flex}.wizard-actions .form-status{color:var(--danger);flex:1;margin:0;font-size:.92rem;font-weight:780}.wizard-actions button:last-child,.wizard-actions [data-next]{margin-left:auto}.wizard-actions .visual-icon{width:21px;height:21px}form[data-busy]{opacity:.68;pointer-events:none}.contact-form{border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow-small);background:#fff;gap:1.2rem;padding:clamp(1.4rem,5vw,2.5rem);display:grid}.two-fields{grid-template-columns:1fr 1fr;gap:1rem;display:grid}.consent-row{color:var(--copy);align-items:flex-start;gap:.65rem;font-size:.95rem;display:flex}.consent-row input{width:21px;height:21px;min-height:auto;accent-color:var(--brand);flex:none;margin-top:.12rem}.contact-actions{justify-content:flex-end;align-items:center;gap:1rem;display:flex}.contact-actions p{color:var(--danger);flex:1;margin:0}.form-status{min-height:1.4rem}.success-page{text-align:center;align-content:center;place-items:center;min-height:680px;padding-block:70px;display:grid}.success-mark{background:var(--accent-soft);width:84px;height:84px;color:var(--brand-deep);border-radius:24px;place-items:center;margin-bottom:1.5rem;font-size:2.4rem;display:grid}.success-mark .visual-icon{width:42px;height:42px}.success-page h1{margin-bottom:.7rem;font-size:clamp(3rem,6vw,4.8rem)}.emergency-mode{overflow:hidden}.emergency-result{z-index:1000;color:#fff;background:#8f2019;place-items:center;padding:clamp(1rem,4vw,3rem);display:grid;position:fixed;inset:0;overflow:auto}.emergency-result[hidden]{display:none}.emergency-result-card{text-align:center;justify-items:center;gap:1rem;width:min(680px,100%);display:grid}.emergency-result-icon{color:#a52a21;background:#fff;border-radius:28px;place-items:center;width:92px;height:92px;display:grid}.emergency-result-icon 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0;border:0;font-weight:800;text-decoration:underline}.tracking-code-copy{min-width:290px!important;color:var(--brand-deep)!important;letter-spacing:.05em!important;box-shadow:none!important;background:#fff!important;border:1px dashed #c59d43!important;margin:1.3rem 0!important;padding:1rem 1.4rem!important;font-family:ui-monospace,monospace!important;font-size:clamp(1.08rem,2.6vw,1.4rem)!important}.email-confirmation{color:var(--success);font-weight:780}.legal-page{max-width:880px;padding-block:70px 100px}.legal-page h1{font-size:clamp(2.8rem,6vw,4.5rem)}.legal-lead{font-size:1.18rem}.legal-page section{border-top:1px solid var(--line);margin-top:2rem;padding-top:1.5rem}.legal-page section h2{font-size:clamp(1.55rem,3vw,2.15rem)}.legal-page li{color:var(--copy);margin:.55rem 0}.site-footer{border-top:1px solid var(--line);color:var(--copy);background:#fff;justify-content:space-between;align-items:center;gap:1rem;padding:2rem max(24px,50vw - 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dl{grid-template-columns:1fr}.section-navbar{top:68px}.section-navbar-inner{grid-template-columns:46px 1px 42px minmax(0,1fr);gap:.5rem;min-height:64px;padding-block:.45rem}.section-navbar h1{font-size:clamp(1.08rem,5.4vw,1.35rem)}.section-navbar-divider{height:30px}.section-back{width:46px;min-height:42px}.section-back .ui-arrow{width:2.2rem}.service-visual,.service-visual img{width:42px;height:42px}.form-page{padding:22px 0 70px}.incidence-new .form-page{min-height:calc(100vh - 132px);padding-top:.8rem}.page-heading h1{font-size:clamp(2.45rem,12vw,3.25rem)}.wizard-step{border-radius:17px;gap:1.15rem;padding:1rem}.category-step{padding:0}.category-picker button{--category-art-width:82px;grid-template-columns:var(--category-art-width) minmax(0, 1fr) 22px;border-radius:17px!important;gap:.65rem!important;min-height:96px!important;padding:0 .8rem 0 0!important}.category-picker button:before{clip-path:inset(0 calc(100% - var(--category-art-width)) 0 0 round 16px)}.category-picker button:hover:before,.category-picker button:focus-visible:before,.category-picker button[aria-pressed=true]:before{clip-path:inset(0 round 16px)}.category-symbol{width:var(--category-art-width);border-radius:16px 13px 13px 16px;min-height:94px}.category-copy strong{font-size:1.1rem}.category-copy small{font-size:.9rem}.urgency-picker{grid-template-columns:1fr 1fr}.emergency-note{grid-template-columns:auto 1fr}.emergency-note>a{grid-column:1/-1}.photo-actions,.contact-mode{grid-template-columns:1fr}.photo-preview{grid-template-columns:62px minmax(0,1fr)}.photo-preview img{width:62px;height:56px}.photo-preview button{grid-column:2;justify-self:start;padding:0}.captcha-answer{grid-template-columns:1fr 56px}.captcha-answer label{grid-column:1/-1}.address-combo{grid-template-columns:1fr}.address-combo button{width:100%}.location-map{min-height:350px}.map-hint{width:max-content;max-width:calc(100% - 20px);top:9px}.location-selection{grid-template-columns:40px 1fr}.location-selection button{grid-column:2;justify-self:start;padding:0}.contact-fields,.two-fields{grid-template-columns:1fr}.wizard-actions{z-index:480;backdrop-filter:blur(12px);background:#f6f5f1f5;min-height:76px;position:sticky;bottom:0}.incident-wizard[data-step="1"] .wizard-actions{backdrop-filter:none;background:0 0;min-height:0;padding:0;position:static}.wizard-actions .form-status:not(:empty){background:#fff5f3;border:1px solid #e7b8b2;border-radius:11px;padding:.65rem .8rem;position:absolute;bottom:calc(100% + .4rem);left:0;right:0}.wizard-actions button{min-width:112px}.contact-actions{flex-direction:column;align-items:stretch}.site-footer{flex-direction:column;align-items:flex-start}}@media (prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,:before,:after{scroll-behavior:auto!important;transition:none!important;animation:none!important}:where(a,button):hover .ui-arrow,:where(a,button):active .ui-arrow{transform:rotate(var(--arrow-rotation))}}